Gold Dogs gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased on our site for a full store credit within 15 days of original purchase. Any items or merchandise marked "Sale" "Final Sale" or "Vintage" cannot be returned. Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service. If you send a return without tracking and we don't receive the item we will not issue a credit.
We are not responsible for lost or stolen packages.
Exchanges
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund.
Shipping
Free shipping on U.S. orders over $50. $7.99 flat-rate shipping for orders under $50. International shipping charges are $35. While shipping times will vary depending on where they are shipping to, we try to pack our orders for pick up within 1-3 business days.
In-store pick up
Most items will be available for pick up within 1-2 hours during business hours. We will send you an e-mail when your order is ready for pick up!
Gold Dogs gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased on our site for a full store credit within 15 days of original purchase. Any items or merchandise marked "Sale" "Final Sale" or "Vintage" cannot be returned. Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service. If you send a return without tracking and we don't receive the item we will not issue a credit.
We are not responsible for lost or stolen packages.
Exchanges
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund.
Shipping
Free shipping on U.S. orders over $50. $7.99 flat-rate shipping for orders under $50. International shipping charges are $35. While shipping times will vary depending on where they are shipping to, we try to pack our orders for pick up within 1-3 business days.
In-store pick up
Most items will be available for pick up within 1-2 hours during business hours. We will send you an e-mail when your order is ready for pick up!
